Privacy & Cookies

1. Introduction

Billing Chimneys takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and will post those changes on this page.

2. The Information we collect

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, IP address, operating system, access times, what browser you are using and other communication data.

This website is tracked using Google Analytics. Please use the following link to view their privacy policy including the information collected and details on opting out: http://www.google.com/intl/en_uk/analytics/tos.html

Information that you provide by filling in forms on our website, such as the contact form on the contact page.

Information provided to us when you communicate with us for any reason.

3. What we use your information for

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services.

To meet our contractual commitments to you.

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

4. Who we disclose it to

4.1 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

4.2 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.

4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose your details if required to do so by law or by any Governmental body.

5. Data Protection

Keeping information about you secure is very important to us and we implement a variety of security measures to maintain the safety of your personal. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

6. Children

Please note that we do not collect any personal information from children under thirteen years of age and that no child under thirteen should submit any personal information to our site. Should we discover that any such personal information has been delivered to our site, we will remove that information as soon as possible.

We include links to third party websites on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9. Your consent

By using our site, you consent to this privacy policy.

10. Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from info@billingchimneys .co.uk

11. Contacting us

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact  [email protected]. We will endeavour to respond to you promptly.

 

We are a long established and friendly company providing professional chimney and flue services to a wide variety of domestic and commercial clients. Whatever your requirement, whether large or small, please get in touch.

• 01425 475774
• [email protected]

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