Based in Ringwood, Hampshire, Billings has been providing chimney construction, chimney lining and associated services since 1980. We work for domestic customers, heritage agencies, local authorities and commercial clients across the south of the UK, and have carried out a number of large projects further afield.
The company is HETAS registered, giving our customers peace of mind about the high standard of work that we achieve. We are committed to providing the very best chimney services and have been recognised by Investors in People since 2009 for commitment to our engineering team’s continual development.
If you have a chimney problem and would like to find out how Billings can help, the first stage is to get in touch with us with the details of your project. We will arrange to visit the site at a time convenient to you and make an assessment of what needs to be done. Once we have made the assessment and fully understood your requirements we will write to you with an estimate, outlining the scope of the work, the cost and a realistic timescale to complete the project.
As soon as you have confirmed that you would like us to go ahead we will schedule the work and give you a reasonable idea of our lead times. Where a job needs to be dealt with urgently we will do whatever we can to enable this to happen within your schedule. Once started we like to see a job through to completion as efficiently as we can. On commencement our lead tradesman will provide an explanation to the customer or resident of how the work will progress. We will explain the process of the work, the method of working and an estimate of completion. We always ensure that, as far as possible, floors and furniture are protected and that when we leave we have thoroughly cleared the site of any debris. We are alert to all health and safety issues and we will clearly mark any no go areas. Before leaving we will ensure that the appliance and the flue are working correctly. Should you have any concerns about our service we undertake to deal with them promptly and courteously.
With over thirty years experience you can be assured of a professional service from Billings.